If
a participating location packs your item and ships it via UPS and that item is damaged or lost in transit, you’ll be
reimbursed:
- The item’s value (subject to the lesser of actual value, replacement or repair cost per the
UPS Tariff/Terms and Conditions of Service
) - The full retail price you paid for packaging materials and services, and
- Your cost for shipping (excluding
Declared Value charges).
If you do not declare the value of the item at the time of the transaction and
purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.
The Pack
& Ship Promise applies to packages:
- Packed by associates, and using only new materials purchased at a participating
location and
- Shipped, by the location that packed it, via UPS on the center’s UPS account to any domestic or
international destination serviced by UPS.
The Pack & Ship Promise does not apply to:
- Shipments
processed through UPS.com or on your UPS account
- Customer-packed packages
- Items packed in materials provided
free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items
excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service
Terms contained in the UPS Tariff/Terms and Conditions of Service apply.
